In Canada’s fast-paced restaurant industry, every missed call can mean a missed sale — and in many cases, a missed loyal customer. Whether it’s a busy lunch rush or an after-hours inquiry, restaurants often struggle to answer every call in time.
That’s where AI voice ordering is transforming how Canadian restaurants operate — helping them turn missed calls into consistent revenue and improved customer experiences.
The Missed Call Problem
For most restaurants, phone orders remain a crucial sales channel. Customers still prefer to call for pickup, catering, or to ask quick questions like “What’s today’s special?” or “Do you deliver to my area?”
But during peak hours, staff are focused on serving in-person guests, and after closing, no one is available to answer calls.
Studies show that over 30% of restaurant calls go unanswered, and of those, many callers never try again. That’s a lot of potential orders left on the table.
How AI Voice Ordering Solves It
AI voice assistants — like Zentari.AI, now available in Canada — give restaurants a 24/7 virtual team member who answers calls, takes orders, and connects with Clover POS systems in real time.
Here’s how it makes an impact:
- Never Miss a Sale: The AI answers every call instantly, even during the busiest hours or after closing.
- Take Phone Orders Automatically: Customers can place orders by voice, and the AI sends them directly to the kitchen printer or POS.
- Answer Common Questions: From menu details to hours, location, and specials — everything is handled automatically.
- Capture After-Hours Calls: Restaurants can still take catering orders or schedule pickups even when closed.
- Save Staff Time: Your team can focus on in-person service while the AI handles the phone line.
The Results: More Orders, Better Experience
Restaurants across Canada using AI voice ordering are seeing tangible results:
- 15–25% increase in phone orders within the first month.
- Shorter hold times and improved customer satisfaction.
- Reduced stress for staff, especially during rush periods.
Customers appreciate the convenience of calling anytime, and business owners love not losing revenue to unanswered calls.
Canadian Restaurants Leading the Way
From Toronto to Vancouver, independent restaurants and quick-service chains are adopting AI voice assistants to stay competitive. Integrating AI with systems like Clover POS allows seamless menu syncing, order management, and reporting — making it simple to get started without disrupting daily operations.
The Future Is Voice
Voice technology isn’t replacing human hospitality — it’s enhancing it. AI takes care of routine calls and repetitive tasks, while your team focuses on what matters most: great food and personal service.
As more Canadians embrace convenience, restaurants that offer AI-powered ordering will stand out as modern, responsive, and customer-first.
Ready to Turn Missed Calls into Sales?
With tools like Zentari.AI, your restaurant can start taking orders 24/7 and never miss a customer again. Start your free 30-day trial today and experience the difference.